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STORE POLICIES

  • PURCHASING FIREARMS ONLINE

    It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.

  • RETURNS & CANCELLATIONS

    Should the need arise; we will do our best to cancel an order at no charge provided the order is canceled within 24 hours of purchase. We cannot guarantee that we can cancel the order before its fulfilled. Regions Guns & Ammo, LLC will provide a refund or exchange on all other accessories found defective provided that the customer notifies us of the defect within 30 days of the item being purchased.

     

    Regions Guns & Ammo, LLC will also arrange for the defective items to be picked up and returned to us by the original shipper. Please do not return packages prior to receiving a return authorization. Please use the “Contact Us” form to receive a return authorization. All non-defective returns are subject to a 20% restocking fee with a $20 minimum. All returns must be received within 30 days from the date of purchase in order to be considered for a return. Please do not return an order prior to receiving a return authorization. Returns not receiving prior authorization will be refused. Ammo cannot be returned due to safety reasons (no exceptions). T-Shirts and Other Apparel cannot be returned. Please use the “Contact Us” form to receive a return authorization.

    Firearms ordered from our store/website and/or shipped to our store will be held for a period of 45 days. Firearms not claimed/picked up within 45 days will be considered forfeited and become property of Regions Guns & Ammo, LLC. All firearm orders require FFL paperwork to ship. Firearm orders over 45-days old without FFL paperwork will be canceled and charged an 20% restocking fee with a $20 minimum.

     

    Returns on firearms that have been transferred to you are not allowed. Firearms found to be defective or blemished may be returned so long as they have not been transferred and removed from the FFL. Once a new firearm is transferred, it is considered used, even if unfired. It is the customer’s responsibility to fully inspect the firearm at their FFL prior to accepting it into their possession. We do understand that some manufacturer defects may not be identifiable upon initial inspection, however by purchasing a firearm from us, you agree that upon discovering a defect in your transferred firearm that you will work with the manufacturer for replacement or repair (in accordance with their warranty policy).

     

    We are unable to process cancellations, returns or refunds for silencers or any NFA items once we have started the Form 3 or Form 4 ATF paperwork. If you would like to change your order to another model after the Form 3 or Form 4 is in progress you will be required to pay the difference in price, a $100 change fee, plus any applicable shipping charges to have the silencer or NFA item returned.

  • USED FIREARMS

    Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

  • GENERAL FIREARM SALES

    All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

    All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

  • SECURE TRANSMISSION

    All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

  • ORDER FULFILLMENT

    All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

  • ONLINE PRICE & DESCRIPTION ERRORS

    Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

  • AMMUNITION PURCHASES

    You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

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